From 8am to 10:30am Monday - Friday

These are 'same day' appointments for urgent medical problems that cannot wait.

Please call 02920 226057 before 10.30am to book. These appointments can fill up quickly- calls after 10.30am will be triaged by the duty doctor for urgency.

Depending on the nature of the problem, it may not always be possible to see you on the same day. 

Please be aware that the doctor has asked the reception team to ask the reason for your call. This is to make sure you are booked in with the most appropriate clinician and to ensure that the most unwell or vulnerable patients are prioritised. 

Please do not request an urgent same day appointment for on-going problems, sick notes or prescriptions. The receptionist will advise you of the best way to achieve what you need. 

You may be directed to another health care professional: Dentist, Optician, Pharmacist etc.

Routine appointments are released for booking exactly 7 days in advance.

If you prefer to see a particular doctor please ask the receptionist or check our website for which days they work.

Routine appointments are booked on a first come first served basis - but appointments are released every day. 

• Phone us on 02920 226057, Monday to Friday from 10:30am to 6:30pm. Routine appointments can be filled up very quickly, be prompt on the line at 10:30am.

To arrange appointments with the nursing team/phlebotomist: 

• Phone us on 02920 226057 from 8am, Monday to Friday. 
• Visit our reception desk and ask the reception team regarding availablility. 

If you cannot attend any in practice  appointment for any reason, please inform us as soon as possible in order for us to give the slot to someone else.

Our qualified nursing team provide many services, you may be signposted to our nursing team rather than the GP. 

We provide services including: Diabetic Clinic, Respiratory Clinic, Blood Tests, B12, Vaccinations, Smears, ECG, Wound Dressings, Blood Pressure Checks, and Contraception. 

Phlebotomist 

Multiple times a week we have a phlebotomist in practice who can assist in blood tests requested by the GP. Contact the surgery if you have been requested to have your blood tested. 

Blood tests must be requested by a health professional, or you must have a hospital printed request form to bring into practice. 

 If you need medical help out of practice hours, use NHS 111 Wales or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond - please note specific requests may not always be able to be fufilled. 
• If you reqiure an interpreter.
• if you have any other access or communication needs - we may need to arrange a longer appointment for translation services. 

Whenever possible please try to ring between 8am and 10.30am on 02920 226057 to request a home visit.  The receptionist will need to be told your symptoms so that urgent cases are seen first. 

This service is at the discretion of the doctors and should only be requested if you are housebound or too ill to attend the surgery. 

Children can usually be brought safely to the surgery.  If there is a degree of urgency, please make this clear. 

We would ask that whenever possible patients should come to the surgery as time is precious, and several patients can be seen in surgery during the time required for one home visit. 

As a patient you have the right to express a preference for a particular clinician. 

However, there may be occasions where the clinician is unavailable, or is not best suited to deal with your needs.